Service Delivery

Laxmi Kant Paudel's picture

Public-private-NGO Partnerships in Agricultural Service Delivery in Nepal

Abstract: 
The delivery of agricultural services is one of the major activities of Nepal government to support the livelihoods of the Nepalese farmers and contribute in the development of the country. The agricultural service provides both productive inputs and services to teach farmers about improved technologies so that they can improve productivity, incomes and standard of living. Effective and efficient services can help both the farmers and the economy of the nation as a whole. Nepal initiated partnership in the 1950s with the Tribhuvan Village Development Program (TVDP) in public-public partnership. Since efforts to transfer agricultural technologies to farmers are more effective when the state (GO), non-governmental (NGO), and private (PO) sectors work in partnership. The most effective partnerships proved to be GO+PO and GO+NGO. In this backdrop, the main objective of this paper is to revisit agricultural extension system in the context of emerging trend of partnership and argues that establishing the right partnerships and strengthening them through information enhances small farmers’ access to improve and relevant sustainable agricultural technologies. For this, this paper outlines the concept of partnerships, the context of agriculture service delivery by means of public-private partnership, emerging trends in agricultural service delivery and finally it concludes with the experiences of PPPs in the Nepalese context. This study concludes that experience with PPPs is moving in the positive direction. Furthermore, the participation of the target group is essential if PPPs are to bring the desired outputs.
Laxmi Kant Paudel's picture

Governance of Agriculture Service Delivery in Nepal: Status, Issues, and Challenges

Abstract: 
Governance is a prerequisite for managing the service delivery functions that can only be ensured through high accountability and transparency on the part of the government, local bodies and effective participation of the people. The Nepalese government has created different public service delivery mechanisms to make an effective service provision to the public, however, the promises are found to be difficult to achieve. In addition, the government has created four basic broad modes of service delivery: direct delivery of services, privatization of service delivery, alternative service delivery models, and decentralization of services, especially to local government bodies. In such a context, agriculture service delivery is one of the important components of public service delivery as the Nepalese economy by the end of the Eleventh Three Year Plan is still characterized by sustenance agriculture. Furthermore, agriculture contributes to around two-fifths of the GDP and 74% of the population still depends on it for their livelihood. Despite critical contributions from the agriculture sector towards poverty reduction, investment in this sector has declined markedly. The government has made some efforts to implement agriculture policy with decentralized efforts by creating service centers throughout the 75 districts of the country. In this context, it is relevant to question: Are agriculture service delivery agencies at grassroots able to serve the people as expected? To examine this question, this study attempted to find out the status of service delivery mechanisms, issues and challenges of agriculture service delivery by reviewing the progress reports, and relevant service documents of these service centers to generate information. The finding of this study suggests that although significant efforts have been made by the agriculture service delivery system, there still exist several problems and issues that require due attention for more efficient and effective service delivery.

Models of E-Government: Some Missing Links for Developing Countries

Abstract: 
The endeavor to adopt e-government can be mapped as some logical sequential stages. Already there are some models describing the stages of e-government development. The starting point of these models of the stages of e-government development is from describing various phases of web presence. But these models lack the earlier preparatory phases for e-government which is necessary especially for the developing countries, because, most of the developing countries do not have the required basic infrastructures and technologies for going online. Even if there is any, then, many people do not have the ability to access those resources. So, there is a need to develop a comprehensive model to usher in the developing countries. This article analyzes the existing model’s applicability in the context of the developing countries with empirical evidences.
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